MailAI

Terms of Service

Last updated: August 10, 2025

TERMS AND CONDITIONS

Last updated August 10, 2025

AGREEMENT TO OUR LEGAL TERMS

We are Kairox AI Inc ("Company," "we," "us," "our").

We operate the website https://mailai.live (the "Site"), as well as any other related products and services that refer or link to these legal terms (the "Legal Terms") (collectively, the "Services").

MailAI.live is an AI-powered email management platform designed to help professionals and businesses streamline communication, reduce inbox clutter, and save time. By leveraging advanced natural language processing and machine learning algorithms, MailAI delivers features such as smart replies, automatic email summaries, priority email detection, and real-time inbox organization.

You can contact us by email at support@mailai.live, or by mail to Kairox AI Inc, 8 The Green, Suite B, Dover, Delaware, 19901.

These Legal Terms constitute a legally binding agreement made between you, whether personally or on behalf of an entity ("you"), and Kairox AI, concerning your access to and use of the Services. You agree that by accessing the Services, you have read, understood, and agreed to be bound by all of these Legal Terms. IF YOU DO NOT AGREE WITH ALL OF THESE LEGAL TERMS, THEN YOU ARE EXPRESSLY PROHIBITED FROM USING THE SERVICES AND YOU MUST DISCONTINUE USE IMMEDIATELY.

Supplemental terms and conditions or documents that may be posted on the Services from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or modifications to these Legal Terms from time to time. We will alert you about any changes by updating the "Last updated" date of these Legal Terms, and you waive any right to receive specific notice of each such change. It is your responsibility to periodically review these Legal Terms to stay informed of updates. You will be subject to, and will be deemed to have been made aware of and to have accepted, the changes in any revised Legal Terms by your continued use of the Services after the date such revised Legal Terms are posted.

The Services are intended for users who are at least 18 years old. Persons under the age of 18 are not permitted to use or register for the Services.

We recommend that you print a copy of these Legal Terms for your records.

TABLE OF CONTENTS

  1. OUR SERVICES
  2. INTELLECTUAL PROPERTY RIGHTS
  3. USER REPRESENTATIONS
  4. USER REGISTRATION
  5. PURCHASES AND PAYMENT
  6. SUBSCRIPTIONS
  7. PROHIBITED ACTIVITIES
  8. USER GENERATED CONTRIBUTIONS
  9. CONTRIBUTION LICENSE
  10. GUIDELINES FOR REVIEWS
  11. SOCIAL MEDIA
  12. SERVICES MANAGEMENT
  13. PRIVACY POLICY
  14. TERM AND TERMINATION
  15. MODIFICATIONS AND INTERRUPTIONS
  16. GOVERNING LAW
  17. DISPUTE RESOLUTION
  18. CORRECTIONS
  19. DISCLAIMER
  20. LIMITATIONS OF LIABILITY
  21. INDEMNIFICATION
  22. USER DATA
  23. ELECTRONIC COMMUNICATIONS, TRANSACTIONS, AND SIGNATURES
  24. CALIFORNIA USERS AND RESIDENTS
  25. MISCELLANEOUS
  26. CONTACT US

1. OUR SERVICES

The information provided when using the Services is not intended for distribution to or use by any person or entity in any jurisdiction or country where such distribution or use would be contrary to law or regulation or which would subject us to any registration requirement within such jurisdiction or country. Accordingly, those persons who choose to access the Services from other locations do so on their own initiative and are solely responsible for compliance with local laws, if and to the extent local laws are applicable.

2. INTELLECTUAL PROPERTY RIGHTS

Our intellectual property

We are the owner or the licensee of all intellectual property rights in our Services, including all source code, databases, functionality, software, website designs, audio, video, text, photographs, and graphics in the Services (collectively, the "Content"), as well as the trademarks, service marks, and logos contained therein (the "Marks").

Our Content and Marks are protected by copyright and trademark laws (and various other intellectual property rights and unfair competition laws) and treaties in the United States and around the world.

The Content and Marks are provided in or through the Services "AS IS" for your personal, non-commercial use or internal business purpose only.

Your use of our Services

Subject to your compliance with these Legal Terms, including the "PROHIBITED ACTIVITIES" section below, we grant you a non-exclusive, non-transferable, revocable license to:

  • access the Services; and
  • download or print a copy of any portion of the Content to which you have properly gained access,

solely for your personal, non-commercial use or internal business purpose.

Except as set out in this section or elsewhere in our Legal Terms, no part of the Services and no Content or Marks may be copied, reproduced, aggregated, republished, uploaded, posted, publicly displayed, encoded, translated, transmitted, distributed, sold, licensed, or otherwise exploited for any commercial purpose whatsoever, without our express prior written permission.

If you wish to make any use of the Services, Content, or Marks other than as set out in this section or elsewhere in our Legal Terms, please address your request to: support@mailai.live. If we ever grant you the permission to post, reproduce, or publicly display any part of our Services or Content, you must identify us as the owners or licensors of the Services, Content, or Marks and ensure that any copyright or proprietary notice appears or is visible on posting, reproducing, or displaying our Content.

We reserve all rights not expressly granted to you in and to the Services, Content, and Marks.

Any breach of these Intellectual Property Rights will constitute a material breach of our Legal Terms and your right to use our Services will terminate immediately.

Your submissions

Please review this section and the "PROHIBITED ACTIVITIES" section carefully prior to using our Services to understand the (a) rights you give us and (b) obligations you have when you post or upload any content through the Services.

Submissions: By directly sending us any question, comment, suggestion, idea, feedback, or other information about the Services ("Submissions"), you agree to assign to us all intellectual property rights in such Submission. You agree that we shall own this Submission and be entitled to its unrestricted use and dissemination for any lawful purpose, commercial or otherwise, without acknowledgment or compensation to you.

You are responsible for what you post or upload: By sending us Submissions through any part of the Services you:

  • confirm that you have read and agree with our "PROHIBITED ACTIVITIES" and will not post, send, publish, upload, or transmit through the Services any Submission that is illegal, harassing, hateful, harmful, defamatory, obscene, bullying, abusive, discriminatory, threatening to any person or group, sexually explicit, false, inaccurate, deceitful, or misleading;
  • to the extent permissible by applicable law, waive any and all moral rights to any such Submission;
  • warrant that any such Submission are original to you or that you have the necessary rights and licenses to submit such Submissions and that you have full authority to grant us the above-mentioned rights in relation to your Submissions; and
  • warrant and represent that your Submissions do not constitute confidential information.

You are solely responsible for your Submissions and you expressly agree to reimburse us for any and all losses that we may suffer because of your breach of (a) this section, (b) any third party's intellectual property rights, or (c) applicable law.

3. USER REPRESENTATIONS

By using the Services, you represent and warrant that: (1) all registration information you submit will be true, accurate, current, and complete; (2) you will maintain the accuracy of such information and promptly update such registration information as necessary; (3) you have the legal capacity and you agree to comply with these Legal Terms; (4) you are not a minor in the jurisdiction in which you reside; (5) you will not access the Services through automated or non-human means, whether through a bot, script or otherwise; (6) you will not use the Services for any illegal or unauthorized purpose; and (7) your use of the Services will not violate any applicable law or regulation.

If you provide any information that is untrue, inaccurate, not current, or incomplete, we have the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).

4. USER REGISTRATION

You may be required to register to use the Services. You agree to keep your password confidential and will be responsible for all use of your account and password. We reserve the right to remove, reclaim, or change a username you select if we determine, in our sole discretion, that such username is inappropriate, obscene, or otherwise objectionable.

5. PURCHASES AND PAYMENT

We accept the following forms of payment:

  • Visa
  • Mastercard
  • Discover
  • American Express
  • PayPal

You agree to provide current, complete, and accurate purchase and account information for all purchases made via the Services. You further agree to promptly update account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed. Sales tax will be added to the price of purchases as deemed required by us. We may change prices at any time. All payments shall be in US dollars.

You agree to pay all charges at the prices then in effect for your purchases and any applicable shipping fees, and you authorize us to charge your chosen payment provider for any such amounts upon placing your order. We reserve the right to correct any errors or mistakes in pricing, even if we have already requested or received payment.

We reserve the right to refuse any order placed through the Services. We may, in our sole discretion, limit or cancel quantities purchased per person, per household, or per order. These restrictions may include orders placed by or under the same customer account, the same payment method, and/or orders that use the same billing or shipping address. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

6. SUBSCRIPTIONS

Billing and Renewal

Your subscription will continue and automatically renew unless canceled. You consent to our charging your payment method on a recurring basis without requiring your prior approval for each recurring charge, until such time as you cancel the applicable order. The length of your billing cycle is monthly.

Cancellation

You can cancel your subscription at any time by logging into your account. Your cancellation will take effect at the end of the current paid term. If you have any questions or are unsatisfied with our Services, please email us at support@mailai.live.

Fee Changes

We may, from time to time, make changes to the subscription fee and will communicate any price changes to you in accordance with applicable law.

7. PROHIBITED ACTIVITIES

You may not access or use the Services for any purpose other than that for which we make the Services available. The Services may not be used in connection with any commercial endeavors except those that are specifically endorsed or approved by us.

As a user of the Services, you agree not to:

  • Systematically retrieve data or other content from the Services to create or compile, directly or indirectly, a collection, compilation, database, or directory without written permission from us.
  • Trick, defraud, or mislead us and other users, especially in any attempt to learn sensitive account information such as user passwords.
  • Circumvent, disable, or otherwise interfere with security-related features of the Services, including features that prevent or restrict the use or copying of any Content or enforce limitations on the use of the Services and/or the Content contained therein.
  • Disparage, tarnish, or otherwise harm, in our opinion, us and/or the Services.
  • Use any information obtained from the Services in order to harass, abuse, or harm another person.
  • Make improper use of our support services or submit false reports of abuse or misconduct.
  • Use the Services in a manner inconsistent with any applicable laws or regulations.

8. USER GENERATED CONTRIBUTIONS

13. GOOGLE USER DATA & API SCOPES

We connect your Google Account to provide MailAI features. We only request the narrowest scopes needed for functionality and use your data solely to provide and improve the Service.

Scopes requested:

  • openid, https://www.googleapis.com/auth/userinfo.email, https://www.googleapis.com/auth/userinfo.profile
    • https://www.googleapis.com/auth/gmail.modify (read, draft, send, and modify messages)
    • https://www.googleapis.com/auth/gmail.labels (read/modify labels for star/important/unread)
    • https://www.googleapis.com/auth/calendar.readonly (read calendars and events to display your schedule and detect conflicts)
    • https://www.googleapis.com/auth/calendar.events (create/modify/delete events you approve)

Gmail data used: headers/metadata (From, To, Cc, Subject, Date, Labels, Snippet, ThreadId, MessageId, HistoryId), and message body content fetched on demand to power user‑initiated features (e.g., viewing emails, AI summaries/drafts). Attachments are fetched on demand. We do not store raw email bodies or attachments at rest.

Calendar data used: event title, description, start/end, attendees, and calendar metadata (time zone, access role). Creation/update/deletion occurs only when initiated or approved by you, and RSVP updates apply only to your attendee entry.

Limited Use: We do not use your Gmail/Calendar data for advertising, do not sell your data, and do not allow human access except (a) with your affirmative consent (e.g., for support), (b) for abuse/security, or (c) as required by law.

You may revoke access at any time in your Google Account or by disconnecting the account within MailAI. Some features may be unavailable after revocation until reconnected.

14. DATA RETENTION AND DELETION

We retain user data while your Account is active to provide the Service. We delete user data within 90 days of a deletion request, subject to legal obligations or legitimate business needs (e.g., fraud prevention, accounting). Operational logs and backups are also purged within 90 days on a rolling basis. You may request data export or deletion at any time by contacting support@mailai.live.

15. SECURITY

We use industry‑standard measures to protect your data, including TLS for data in transit and encryption of OAuth tokens at rest (AES‑256‑GCM). We apply least‑privilege access. No system is 100% secure; you are responsible for safeguarding your credentials and devices.

16. SUB‑PROCESSORS AND HOSTING

We use third‑party providers solely to operate the Service. A current list is maintained in our Privacy Policy. Hosting: frontend on Vercel; backend and database on Hetzner.

17. PRIVACY POLICY

Please review our Privacy Policy for details on data collection, use, sharing, and your choices. The Privacy Policy is incorporated into these Terms by reference.

18. DEBUG LOGGING FOR IMPROVEMENT PURPOSES

From time to time, we may enable debug logging for AI features in development or controlled testing environments to diagnose issues and improve the Services. When enabled, logs may capture portions of prompts and model responses generated during your use of AI features. Such logging will be limited in scope, retained only for a short period, and accessed solely by authorized personnel under confidentiality obligations. You may contact support@mailai.live to request deletion of debug logs that may include your information. This does not permit logging of OAuth credentials or payment information.

19. CONTACT US

Kairox AI Inc

8 The Green, Suite B

Dover, Delaware, 19901

support@mailai.live

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26. CONTACT US

For questions about these Terms and Conditions, please contact us:

  • Phone: (+91)6287157770
  • Email: support@mailai.live
  • Address: United States